Starbooked

CX Insider Podcast (@cxinsiderpodcast) is a customer experience interview podcast with a YouTube channel of about 5,200 subscribers and roughly 515 uploads, with median views near 110. It publishes long-form studio and remote episodes plus many short clips. Upload pace is about 22 videos a year. Sponsored integration rate: $150 to $250 per video for Shorts-heavy viewing, or $700 to $1,100 per long-form video, depending on the format.

Why brands book CX

Business-audience CX podcast reaching UK brand and banking decision-makers

  • Median views around 110 on recent uploads, with top long-form episodes reaching 20,000 to 60,000 views
  • Roughly 22 uploads in the past year, with long-form episodes of about 30 to 45 minutes
  • Estimated rate of $700 to $1,100 per long-form video, about $20 to $35 per 1,000 median views
Best forB2B software demand generationcustomer experience platformsbanking and fintech brand awareness
Watch forMedian views are low and the channel has been quiet for about 139 days; confirm current activity first.

Brand fit report

Content

Topics, IAB taxonomy
Business70%
Careers15%
Technology & Computing15%
Formats
long-form podcast interview, short clips, shorts
Tone
professional, conversational
Language
English
On camera
Yes, talking head
Production
Clean, lightly edited
Typical length
under 60 seconds for shorts, 30 to 45 minutes for full episodes

Audience

Commercial intent35/100
Comments asking for links, prices or where to buy
Sentiment60/100
Estimated from titles, descriptions and engagement
Engagement0.4%
Likes and comments per view on recent videos
Audience asks abouthow do brands improve customer experiencewhat does AI change for customer servicehow do I get a career in CX
Age
15%18-24
40%25-34
30%35-44
15%45+
Gender
45%women
55%men
Countries
🇬🇧 United Kingdom60%
🇺🇸 United States15%
Other25%
LanguagesEnglish 100%

Commercial

0%of the last 50 videos were sponsored
None seenno sponsored videos in the last 50
Brands seen
None yet
Categories promoted
customer experience software
Affiliate links
No

The channel description says the podcast is sponsored by ACF Technologies, but no sponsored videos were detected among the recent uploads.

Suitability GARM Brand Safety Floor + Suitability

Profanitylow
Adultlow
Drugslow
Violencelow
Politicslow

Family friendly
Recent titles cover AI, banking and self-driving cars with no flagged content; a Halloween 'CX Horror stories' episode is customer-service themed.

We classify content, never people. No age, gender, ethnicity, religion or political views are inferred about the creator. Audience figures are estimates unless marked verified. Creators can correct anything on their profile.

Platforms

PlatformFollowersMedian viewsUploads, 90d
YouTube5.2k1080

Benchmark score: 4 / 100

Public rule, same for everyone. How it works.

Engagement Median views relative to followers3 / 50
Activity Uploads in the last 90 days0 / 30
Reach Followers on the main platform1 / 20

Recent videos

Last three uploads, latest 139 days ago.

CX Insider is the leading podcast for professionals seeking to boost their CX game. Our goal is to build a community of creative thinkers, dedicated to improving the customer experience for all. We host unrivalled conversations on a range of topics from sustainability to customer service and the metaverse. Our guests are experts from various industries, including automotive, retail, and banking, who strive to deliver cutting-edge insights and lead a new age of CX innovation. On our YouTube channel, you’ll find full-length episodes (both studio and remote), episode clips for lighter viewing,
CX Insider Podcast's own profile description on YouTube

Are you CX Insider Podcast? Claim or remove this profile.

About CX Insider Podcast

CX Insider Podcast (@cxinsiderpodcast) publishes interviews with customer experience leaders from banking, retail, automotive and consumer brands. Episodes run as full studio or remote conversations, with clips and Shorts drawn from the best moments. The channel has about 5,200 subscribers and roughly 515 uploads since 2019, with recent long-form episodes reaching 20,000 to 60,000 views and median views near 110 across the mix of shorts.

The audience is estimated to be mostly UK-based professionals working in customer experience, marketing and banking, though this is an estimate from titles and context rather than channel analytics. Creator-side details are limited to the channel description and its episode guests. The most recent uploads are short clips, and the channel has slowed to about 22 uploads a year.

Brand work is limited: the channel description names ACF Technologies as sponsor, but no sponsored videos were detected in recent uploads. Sponsored integrations are estimated at $700 to $1,100 per long-form video, which is roughly $20 to $35 per 1,000 median views, compared with typical paid-ad CPMs of $10 to $30. Customer experience software vendors and banking brands looking for an interview-led placement are the best fit.

Written from CX Insider Podcast's public YouTube profile, platform data and web mentions. Numbers updated 2026-10-19. CX Insider Podcast can edit or remove this page at any time.

Questions about CX

How much does CX Insider Podcast charge for a sponsored video?

Estimated sponsored rates are $150 to $250 for short clips and $700 to $1,100 for long-form episodes, based on median views and the Starbooked rate rule. This is a formula-based estimate, not a published rate card, so confirm the final price directly.

What does CX Insider Podcast post about on YouTube?

The channel posts interviews with customer experience leaders on topics such as AI in customer service, banking innovation, brand strategy and careers in CX. It also publishes short clips and Shorts drawn from full episodes, plus occasional themed specials.

How do I contact CX Insider Podcast for a brand deal?

The channel description lists an email address for sponsorship and guest enquiries. Contact details unlock on Starbooked for $0.80, and boosted creators can be booked through Starbooked.

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